| Server IP : 209.209.40.120 / Your IP : 216.73.217.112 Web Server : Microsoft-IIS/10.0 System : Windows NT NEWWWW 10.0 build 17763 (Windows Server 2019) i586 User : NEWWWW$ ( 0) PHP Version : 8.3.30 Disable Function : NONE MySQL : OFF | cURL : ON | WGET : OFF | Perl : OFF | Python : OFF | Sudo : OFF | Pkexec : OFF Directory : C:/SolidCP/Portal/ |
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<h1 style="color:red;">SolidCP ERROR</h1>
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<td><h3>if you receive this error and the server is not maintained by you please contact your hosting company immediately.</h3><br /><br /></td>
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<td><h3>Tips for the server administrators:</h3></td>
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<td><strong>Enterprise Server issue:</strong><br />
The most common cause is a enterprise server issue.<br />
Please load up your SolidCP Enterprise server through RDP.<br />
Inside the browser load up the Enterprise local url (default on port 9003)<br />
It should provide an error that gets you further. <br />
A common error would be Error 503, This simply means the Enterprise Server application pool is not running.
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<td><strong>Database issue:</strong><br />
If you load up enterprise server site and everything appears to be running (no error).<br />
The most likely cause is an conflicting piece of data in the database it self.<br />
Load up the Event log on the Enterprise Server --> Go to Applications and Services logs --> Click SolidCP.<br />
Check for any recent errors.
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<td><strong>Third option:</strong><br />
Finally, you might want to try to perform your action in a browser on the server where the Portal is installed.<br />
Because this generic error is displayed on Remote hosts. On the local (Portal) host you will see a detailed error message, if any.
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