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<title>About Crestwood Care Ltd</title>
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</head>
<body>
<!-- HEADER -->
<header class="site-header">
<div class="header-inner">
<div class="logo-mark">
<div class="logo-icon">CC</div>
<div>
<div class="logo-text-main">Crestwood Care Ltd</div>
<div class="logo-text-sub">Supported living & 24-hour community support</div>
</div>
</div>
<div class="header-contact">
<div>Call us: <a href="tel:+447724579799">07724 579 799</a></div>
<div>Email: <a href="mailto:info@crestwoodcare.co.uk">info@crestwoodcare.co.uk</a></div>
<div>Web: <a href="https://www.crestwoodcare.co.uk" target="_blank" rel="noopener">crestwoodcare.co.uk</a></div>
</div>
</div>
<!-- SIMPLE NAV (MATCH YOUR OTHER PAGES) -->
<nav class="primary-nav">
<a href="/">Home</a>
<a href="#">About</a>
<a href="/services">Services</a>
<a href="/#how-it-works">How it works</a>
<a href="/#areas">Areas we cover</a>
<a href="/career">Career</a>
<a href="/#contact">Contact</a>
</nav>
<!-- ABOUT HERO STRIP -->
<div class="page-wrapper">
<div class="about-hero">
<div class="about-hero-title">
<div class="pill">About Crestwood Care Ltd</div>
<h1>Supported Living That Puts Recovery, Stability and Independence First</h1>
<p>
Crestwood Care Ltd provides <strong>supported living accommodation and 24-hour support</strong> for adults
living with <strong>mental health challenges</strong>, people stepping down after
<strong>hospital discharge</strong>, and individuals who need ongoing practical and emotional support to
live safely in the community.
</p>
<p>
We currently operate across
<strong>London (Lambeth, Bromley, Croydon, Lewisham), Kent (Gillingham), East Sussex (Brighton),
Milton Keynes and Oxford</strong>.
</p>
<div class="hero-badges">
<div class="hero-badge">Supported living accommodation</div>
<div class="hero-badge">Mental health & step-down support</div>
<div class="hero-badge">24-hour staffing & community presence</div>
</div>
</div>
<div class="about-hero-media">
<!-- ABOUT PAGE HERO IMAGE -->
<img src="images/banner.jpg"
alt="Crestwood Care supported living environment" />
<div class="hero-note">
Hero image loaded from <code>images/banner.jpg</code>.
</div>
</div>
</div>
</div>
</header>
<!-- MAIN CONTENT -->
<main class="page-wrapper">
<!-- OUR STORY -->
<section class="wp-block-group">
<h2>Our Story</h2>
<p class="subheading">
Crestwood Care grew out of a clear gap in the system: adults leaving hospital or living with long-term mental
health challenges often had nowhere truly suitable to go — home was not always safe or supportive enough, and
traditional care settings did not always promote recovery or independence.
</p>
<p>
Our founders had seen first-hand how people with mental health needs and complex life histories can
<strong>thrive in the right environment</strong>: safe accommodation, consistent staff, a calm atmosphere and
practical support with everyday life. Crestwood Care Ltd was created to offer <strong>small, homely supported
living services</strong> where people are treated as individuals, not bed numbers.
</p>
<div class="timeline">
<div class="timeline-item">
<div class="timeline-year">Our Roots</div>
<p>
We began by supporting adults in London boroughs whose main needs were around <strong>mental health,
stability and community integration</strong> rather than clinical nursing. Many were stepping down from
inpatient wards or intensive placements and needed a softer landing.
</p>
</div>
<div class="timeline-item">
<div class="timeline-year">Our Growth</div>
<p>
As placements stabilised and outcomes improved, we expanded supported living into
<strong>Lambeth, Bromley, Croydon and Lewisham</strong>, then into
<strong>Gillingham (Kent), Brighton (East Sussex), Milton Keynes and Oxford</strong>. Each new property was
chosen to feel like a home, not an institution.
</p>
</div>
<div class="timeline-item">
<div class="timeline-year">Today</div>
<p>
Today, Crestwood Care works closely with local authorities, NHS teams, housing providers and families to
offer <strong>24-hour supported living environments</strong> that balance safety, structure and independence.
</p>
</div>
</div>
<div class="quote-block">
“We measure success in more than tenancy length. We look at reduced hospital readmissions, stronger daily
routines, improved wellbeing and people feeling confident in their own space.”
</div>
</section>
<!-- MISSION, VISION, VALUES -->
<section class="wp-block-group">
<h2>Our Mission, Vision & Values</h2>
<div class="wp-block-columns">
<div class="wp-block-column">
<h3>Our Mission</h3>
<p>
To provide <strong>safe, homely supported living accommodation</strong> and <strong>24-hour, recovery-focused
support</strong> that enables adults with mental health challenges to live meaningful, stable lives in the
community.
</p>
</div>
<div class="wp-block-column">
<h3>Our Vision</h3>
<p>
A world where leaving hospital or moving on from crisis <strong>does not mean going back to square one</strong>.
We want Crestwood Care services to be recognised as <strong>trusted, therapeutic environments</strong>
where people can rebuild skills, confidence and independence at their own pace.
</p>
</div>
</div>
<h3>Our Values</h3>
<div class="wp-block-columns">
<div class="wp-block-column">
<div class="card">
<div class="icon-placeholder">
<img src="images/image1.jpg" alt="Dignity and Respect icon (IMG1)" />
</div>
<h4>Dignity & Respect</h4>
<p>
We see the person before the diagnosis. Everyone has a story, strengths and preferences that shape how we
provide support in their home.
</p>
</div>
</div>
<div class="wp-block-column">
<div class="card">
<div class="icon-placeholder">
<img src="images/image2.jpg" alt="Recovery and Hope icon (IMG2)" />
</div>
<h4>Recovery & Hope</h4>
<p>
We believe people can move forward, even after very difficult experiences. Our role is to provide the
right environment, structure and encouragement to make that possible.
</p>
</div>
</div>
<div class="wp-block-column">
<div class="card">
<div class="icon-placeholder">
<img src="images/image3.jpg" alt="Safety and Stability icon (IMG3)" />
</div>
<h4>Safety & Stability</h4>
<p>
A consistent, calm environment and reliable 24-hour staffing are essential for people coming out of
hospital or crisis. We prioritise both emotional and practical safety.
</p>
</div>
</div>
</div>
<div class="wp-block-columns" style="margin-top:16px;">
<div class="wp-block-column">
<div class="card">
<div class="icon-placeholder">
<img src="images/image4.jpg" alt="Independence and Choice icon (IMG4)" />
</div>
<h4>Independence & Choice</h4>
<p>
Supported living means <strong>support with</strong>, not <strong>doing for</strong>. We encourage
tenants to make decisions, take positive risks and be involved in their own plans.
</p>
</div>
</div>
<div class="wp-block-column">
<div class="card">
<div class="icon-placeholder">
<img src="images/image5.jpg" alt="Honesty and Partnership icon (IMG5)" />
</div>
<h4>Honesty & Partnership</h4>
<p>
We are clear about what we offer and where other services are needed. We work alongside clinical teams,
families and commissioners as partners, not in isolation.
</p>
</div>
</div>
</div>
</section>
<!-- WHAT WE DO (SUPPORTED LIVING EXPLAINED) -->
<section class="wp-block-group">
<h2>What We Do in Supported Living</h2>
<p class="subheading">
Crestwood Care provides <strong>accommodation plus non-regulated support</strong> within a supported living
model. We do not provide clinical nursing or regulated personal care, but we work closely alongside those who do.
</p>
<div class="wp-block-columns">
<div class="wp-block-column">
<h3>Our Supported Living Model</h3>
<ul class="badge-list">
<li>Self-contained or shared accommodation in ordinary community settings.</li>
<li>24-hour staff presence (waking nights / sleep-ins as required by the service design).</li>
<li>Structured day and night routines tailored to individual needs and recovery goals.</li>
<li>Support with tenancy sustainment, neighbour relations and property standards.</li>
</ul>
</div>
<div class="wp-block-column">
<h3>Who We Support</h3>
<ul class="badge-list">
<li>Adults with <strong>mental health conditions</strong> who need ongoing support to live in the community.</li>
<li>People leaving hospital or step-down units who need a supportive bridge back to independence.</li>
<li>Individuals who have experienced repeat crises or breakdowns in other settings.</li>
<li>People who benefit from 24-hour staff on-site or on-call for reassurance and risk management.</li>
</ul>
</div>
</div>
<p class="small-print">
Our teams provide <strong>practical, emotional and environmental support</strong>. Where regulated personal care,
nursing or intensive therapies are needed, these are arranged and delivered by appropriate CQC-registered or NHS
partners alongside our service.
</p>
</section>
<!-- 24-HOUR SUPPORT & HOSPITAL DISCHARGE -->
<section class="wp-block-group">
<h2>Hospital Discharge, Step-Down & 24-Hour Support</h2>
<p>
Many of our tenants join us at a crucial point: they are leaving hospital, section, rehab or a very structured
placement and need a careful, well-planned step into the community. Our supported living services are designed
to make that transition <strong>safe, stable and hopeful</strong>.
</p>
<div class="wp-block-columns">
<div class="wp-block-column">
<h3>Hospital Discharge & Step-Down</h3>
<ul class="badge-list">
<li>Close coordination with ward staff, social workers and discharge coordinators.</li>
<li>Pre-admission visits, joint meetings and gradual introductions wherever possible.</li>
<li>Risk-aware planning around medications, routines, triggers and early warning signs.</li>
<li>Flexible support to prevent readmission and maintain community placement.</li>
</ul>
</div>
<div class="wp-block-column">
<h3>24-Hour Support</h3>
<ul class="badge-list">
<li>Staff available day and night for reassurance, prompts and support.</li>
<li>Waking or sleeping night staff as specified by the placement.</li>
<li>Support with daily structure: meals, activities, appointments, self-care prompts.</li>
<li>Rapid response to emerging issues, with clear escalation to clinical and emergency services if needed.</li>
</ul>
</div>
</div>
</section>
<!-- SAFEGUARDING, TRAINING & STAFF SUPPORT -->
<section class="wp-block-group">
<h2>Safeguarding, Training & Staff Support</h2>
<p class="subheading">
Supported living for people with mental health challenges requires staff who are confident, compassionate and
well-trained. We invest heavily in our teams.
</p>
<div class="wp-block-columns">
<div class="wp-block-column">
<h3>Safe Recruitment</h3>
<ul class="badge-list">
<li>Right-to-work checks and identity verification.</li>
<li>Enhanced DBS checks where required by role and setting.</li>
<li>Full employment history and reference checks.</li>
</ul>
</div>
<div class="wp-block-column">
<h3>Training & Induction</h3>
<ul class="badge-list">
<li>Induction covering supported living principles, professional boundaries and non-regulated tasks.</li>
<li>Training in mental health awareness, de-escalation, relational working and safeguarding.</li>
<li>Additional training based on specific service user needs and risk profiles.</li>
</ul>
</div>
<div class="wp-block-column">
<h3>Supervision & Wellbeing</h3>
<ul class="badge-list">
<li>Regular 1:1 supervision and reflective practice.</li>
<li>Team meetings and handovers to maintain consistency.</li>
<li>Support for staff wellbeing, recognising the emotional demands of this work.</li>
</ul>
</div>
</div>
<p class="small-print">
Safeguarding is at the core of everything we do. Our staff are trained to recognise and respond to risks of
abuse, self-harm, neglect or exploitation, following local safeguarding procedures and multi-agency guidance.
</p>
</section>
<!-- WHERE WE WORK -->
<section class="wp-block-group">
<h2>Where We Work</h2>
<p>
Crestwood Care currently provides supported living accommodation and 24-hour support across:
</p>
<ul class="badge-list">
<li><strong>London:</strong> Lambeth, Bromley, Croydon, Lewisham</li>
<li><strong>Kent:</strong> Gillingham</li>
<li><strong>East Sussex:</strong> Brighton</li>
<li><strong>Buckinghamshire:</strong> Milton Keynes</li>
<li><strong>Oxfordshire:</strong> Oxford</li>
</ul>
<p>
If you are based just outside these locations, please contact us. We will always be honest about whether we can
support you directly, develop a new service, or signpost you to other providers.
</p>
<!-- MAP / IMAGE PLACEHOLDER -->
<div style="margin-top:14px;">
<img src="https://via.placeholder.com/1100x300?text=Service+Areas+Map+Placeholder"
alt="Map showing Crestwood Care supported living areas"
style="width:100%;height:auto;border-radius:8px;border:1px solid #f0d1c3;">
</div>
</section>
<!-- WORKING WITH US (FAMILIES & PROFESSIONALS) -->
<section class="wp-block-group">
<h2>Working With Us</h2>
<div class="wp-block-columns">
<div class="wp-block-column">
<h3>For Individuals, Families & Carers</h3>
<p>
Whether you are exploring supported living for yourself or a loved one, we will take time to understand your
story, worries and hopes. We aim to make the process transparent, respectful and at a pace that feels safe.
</p>
<ul class="badge-list">
<li>Clear explanation of what supported living is (and is not).</li>
<li>Opportunities for visits, introductions and trial periods where possible.</li>
<li>Named contact at Crestwood Care for ongoing communication.</li>
</ul>
</div>
<div class="wp-block-column">
<h3>For Professionals & Commissioners</h3>
<p>
We welcome referrals and partnership working with local authorities, NHS trusts, ICBs, housing providers and
other agencies involved in mental health and step-down pathways.
</p>
<ul class="badge-list">
<li>Flexible service models, including block contracts and spot placements.</li>
<li>Outcome-focused reporting and risk management plans.</li>
<li>Open communication and participation in MDTs and review meetings.</li>
</ul>
</div>
</div>
</section>
<!-- CALL TO ACTION -->
<section class="wp-block-group">
<h2>Talk to Us</h2>
<p>
If you would like to know more about Crestwood Care Ltd, our supported living accommodation or 24-hour support
services, please get in touch. We are happy to have an informal, no-pressure conversation about what you need.
</p>
<ul>
<li><strong>Phone:</strong> <a href="tel:+447724579799">07724 579 799</a></li>
<li><strong>Email:</strong> <a href="mailto:info@crestwoodcare.co.uk">info@crestwoodcare.co.uk</a></li>
<li><strong>Website:</strong> <a href="https://www.crestwoodcare.co.uk" target="_blank" rel="noopener">www.crestwoodcare.co.uk</a></li>
</ul>
<p class="small-print">
By contacting us you agree that we may store and use your information to respond to your enquiry, in line with
our privacy notice. We will not sell your data or use it for unrelated marketing.
</p>
</section>
</main>
<footer class="site-footer">
Crestwood Care Ltd · Supported Living with Dignity, Stability & Compassion.
</footer>
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